Recently Updated Pages
Why a new spamfilter was imported to reseller account by Openprovider?
Question Why are Spamexperts filters automatically added into one’s account and invoiced? Answer ...
Why I can't re-request confirmation email or change validation method for my DV certificate?
Question Why I can't re-request confirmation email or change validation method for my DV certific...
Why I am getting charged for "Plesk ELS"
Our Plesk license supplier has communicated their plans to end of life (EOL) the following operat...
Why Do I See "Email Verification Failed" for a Newly Created Contact Handle?
Overview If you encounter a status of "Email Verification Failed" for a newly created contact han...
Whoops - an error has occurred!
I have received the error - "an error has occurred!" Whoops! It seems your request could not be h...
Whois Statuses Explained
Our first advice when having trouble when a domain does not resolve or a transfer is failing, to ...
White label/vanity nameservers
We do not offer vanity/white-labeled nameserver service at this time. This feature was disabled a...
Which SPF record to use with a spam filter?
Question Which SPF record should one use for a spam filter? Answer If you want to create an SPF r...
Which IP addresses should be whitelisted on a mail server?
Question Which IP addresses should I whitelist on my mail servers to accept filtered incoming mai...
Where to find the reseller ID
Question Where to find the reseller ID? Answer Reseller ID can be found by logging on to the cont...
Where to find the Private Key of my SSL certificate?
Question Where to find the private key of my SSL certificate? What to do if I lost the private ke...
When does Openprovider send invoices for services?
Question When are the invoices sent? Do the invoices have to be paid for? Answer The invoice will...
When does Openprovider contact the end user?
Question In which cases will Openprovider contact the domain owner bypassing the reseller? Answer...
What will happen to the existing certificate if a reissue or renewal is requested?
Question What will happen to the existing certificate if a reissue or a renewal is requested? Wil...
What trademark can be registered in the Trademark Clearinghouse?
Question What trademark can be registered in the Trademark Clearinghouse (TMCH)? Answer The Trade...
What to do when I receive spam?
Question: What can I do when I receive spam? Answer: First check whether the e-mail is filtered b...
What to do if you receive the error “We couldn’t load the payment area. Please try again.“
If you encounter the error “We couldn’t load the payment area. Please try again.“ when trying to ...
What settings do I need to configure for accessing Openprovider email on Outlook?
To configure Openprovider email on Outlook: Open Outlook and select "File" > "Add Account." Enter...
What is the status of my domain request?
Question What is the status of my domain request and where to find them? Answer Registering or tr...
What is the difference between shadow DNS zones and live zones
Question What is the difference between shadow DNS zones and live zones in RCP? Answer A DNS serv...