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🇪🇸 .de - información adicional
Preparación de la transferencia: Se requiere el trustee para recibir el código de autorización Si...
Как работает функция автонастройки почтовых клиентов в Plesk Obsidian?
Вопрос: "В Plesk Obsidian 18.X доступна функция автонастройки почтовых клиентов - Users’ Microso...
gTLD domain owner email is changed, but email verification reminders still sent to old address
Symptoms gTLD domain owner email verification is started, then domain owner email changed to anot...
clientDeleteProhibited & clientUpdateProhibited
Question: Can we enable clientDeleteProhibited & clientUpdateProhibited flags for domains? Answer...
You have not signed the latest version of the contract for registering this domain
Error "You have not signed the latest version of the contract for registering this domain" You ma...
Working with tags - tagging customers
Some of the features of Openprovider can be configured in such a way, that different (groups of) ...
Why is my transfer not yet processed ?
This article explains different scenarios why the initiated transfer was not completed or process...
Why is my SSL not issued yet ?
This article explains the factors that may be the reason that the SSL is not issued yet. The SSL ...
Why is my SSL Certificate only valid for 1 year when I ordered it for 2 years ?
This article provides the explanation about the 1 year validity of the SSL Certificate and curren...
Why file is uploaded but file validation is not finished yet?
Question We have uploaded the .txt file to our server 2 hours ago, but HTTP(s) Validation is not ...
Why do I only see the registrant contact for a domain and not the other contacts (admin, tech, billing)?
As of August 21, 2025, ICANN’s new Registration Data Policy came into effect. This policy defines...
Why a payment is not yet processed
Questions Why is the payment not yet processed? Answer Online payment: The most common cause of a...
Why a new spamfilter was imported to reseller account by Openprovider?
Question Why are Spamexperts filters automatically added into one’s account and invoiced? Answer ...
Why I can't re-request confirmation email or change validation method for my DV certificate?
Question Why I can't re-request confirmation email or change validation method for my DV certific...
Why I am getting charged for "Plesk ELS"
Our Plesk license supplier has communicated their plans to end of life (EOL) the following operat...
Why Do I See "Email Verification Failed" for a Newly Created Contact Handle?
Overview If you encounter a status of "Email Verification Failed" for a newly created contact han...
Whoops - an error has occurred!
I have received the error - "an error has occurred!" Whoops! It seems your request could not be h...
Whois Statuses Explained
Our first advice when having trouble when a domain does not resolve or a transfer is failing, to ...
White label/vanity nameservers
We do not offer vanity/white-labeled nameserver service at this time. This feature was disabled a...
Which SPF record to use with a spam filter?
Question Which SPF record should one use for a spam filter? Answer If you want to create an SPF r...