Recently Updated Pages
FAQ: Aftermarket domain purchases
As you may know, resellers can buy Aftermarket domains through Openprovider. Here you have some F...
FAQ : Purchasing domains
In this article, you can find the commonly asked questions when you buy a domain from the Openpro...
Expiration of Spamexperts single filters
Question What happens with a domain single filter when it expires? Answer A Spamexperts domain fi...
Expiration date after successful domain transfer
Question: What happens with the expiration date after a successful domain transfer? Answer: This ...
Escalation procedure - Token request of a domain (registrant)
Question How to receive a domain authorisation code if the reseller doesn't respond to one's requ...
Escalation procedure - Internal transfer from quarantaine
Question How to transfer a domain which is currently in quarantine (redemption period) at a diffe...
Escalation procedure - External transfer from quarantine | Available for .nl and .be
The Registry for .nl (SIDN) and the Registry for .be (DNSBelgium) offer the option to transfer an...
Escalation procedure - External .nl domain
Question How to start an escalation process in case the current registrar of a .nl domain does no...
Escalation procedure - Token request of a domain (reseller)
Question: Which actions are expected from the reseller by an escalation of the domain owner? Answ...
Error Duplicate record found in rrset: example.tld when modifying a zone
Symptoms The following error is thrown when modifying a DNS zone: Error TTL mismatch in rrset: ex...
Error CNAME - Cannot save zone record: Duplicate record
Symptoms The following error is thrown when trying to add a record to a zone: Cannot save zone re...
Error "Reseller cannot add duplicate domain" explained
Scenario : In case you have a failed request, you can not simply start a new request for the sam...
Emails going to spam/junk folder - How to adjust your spam filter settings
If legitimate emails from external senders are being delivered to your spam or junk folder, this ...
EmailVerificationStatus for contact is not returned
Question Retrieving contact information using API Method (retrieveCustomerRequest), but EmailVeri...
Email Solution: Frequently Asked Questions
This article addresses the most common questions regarding our business email solution. For quick...
Email Solution - Invalid owner handle!
You may encounter the error "Invalid owner handle!" when trying to add a domain to the email serv...
Email Solution - General Billing FAQ
What subscription options are available for Email Solution? Answer: The available subscription op...
Email Forwarding
When you want to receive emails sent to another email address, you can choose between setting up ...
Email Auto-Renewal Explanation
At our email service, we have a unique approach to account renewal. While we do not provide an ex...
EasyDMARC Email Investigation
Email Investigation What is Email Investigate and how can it help? When adding a DMARC record int...