Recently Updated Pages
How can a reseller change the password of the account?
Question How to change the password in the control panel? Answer To change the password log in to...
How can I retrieve my username and password?
Question How to request a password reset? Answer If you have forgotten / lost your password, you ...
How SSL products in Openprovider match with Sectigo?
Question As there are Comodo products in SSL Panel, how the SSL products in Openprovider match wi...
Hard quarantine
Question What does the status hard quarantine mean? Answer This is a period that comes after soft...
Finding / resetting your authorization code (transfer code) and unlocking domain
Question: Where can I find the authorization code of the domain? Where can I reset the authorizat...
FAQ: Aftermarket domain purchases
As you may know, resellers can buy Aftermarket domains through Openprovider. Here you have some F...
FAQ sobre Certificados SSL
A menudo vamos a solicitar un certificado y nos encontramos con un error que no entendemos, con q...
FAQ : Purchasing domains
In this article, you can find the commonly asked questions when you buy a domain from the Openpro...
Expiration of Spamexperts single filters
Question What happens with a domain single filter when it expires? Answer A Spamexperts domain fi...
Expiration date after successful domain transfer
Question: What happens with the expiration date after a successful domain transfer? Answer: This ...
Escalation procedure - Token request of a domain (registrant)
Question How to receive a domain authorisation code if the reseller doesn't respond to one's requ...
Escalation procedure - Internal transfer from quarantaine
Question How to transfer a domain which is currently in quarantine (redemption period) at a diffe...
Escalation procedure - External transfer from quarantine | Available for .nl and .be
The Registry for .nl (SIDN) and the Registry for .be (DNSBelgium) offer the option to transfer an...
Escalation procedure - External .nl domain
Question How to start an escalation process in case the current registrar of a .nl domain does no...
Escalation procedure - Token request of a domain (reseller)
Question: Which actions are expected from the reseller by an escalation of the domain owner? Answ...
Error Duplicate record found in rrset: example.tld when modifying a zone
Symptoms The following error is thrown when modifying a DNS zone: Error TTL mismatch in rrset: ex...
Error CNAME - Cannot save zone record: Duplicate record
Symptoms The following error is thrown when trying to add a record to a zone: Cannot save zone re...
Error "Reseller cannot add duplicate domain" explained
Scenario : In case you have a failed request, you can not simply start a new request for the sam...
Emails going to spam/junk folder - How to adjust your spam filter settings
If legitimate emails from external senders are being delivered to your spam or junk folder, this ...
EmailVerificationStatus for contact is not returned
Question Retrieving contact information using API Method (retrieveCustomerRequest), but EmailVeri...