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Common errors when submitting a transfer request

Domains Domain management

Possible errors :  ERROR: Cannot add duplicate domain (domain already exists in your account) If ...

Updated 2 months ago by Sarath

Cloudlinux plans

Plesk Plesk Licenses

CloudLinuxOS Solo Intended for individual use on VPS/Dedicated servers, this is a compact yet pow...

Updated 2 months ago by Sarath

Changing the recipient of the invoice

Billing Invoices

Question How can I change the recipient who is to receive a monthly invoice? Answer The invoice w...

Updated 2 months ago by Sarath

Changing the pre-registration to another stage?

Domains New GTLD Information

Question How to change the pre-registration of a domain to another stage? Answer  At any moment y...

Updated 2 months ago by Sarath

Changing the owner of a domain name

Domains Domain management

Question How to change the owner of a domain name? Answer The owner of a domain name can generall...

Updated 2 months ago by Sarath

Changes in Domain Control Validation Procedure

SSL Certificates Ordering & Validation

On the 15th of November 2021, the DCV (Domain Control Validation) procedure will be adjusted to m...

Updated 2 months ago by Sarath

Change or Reset Email Account Password

Email solution General questions

If an email account owner wants to change the password of their account, it can be easily changed...

Updated 2 months ago by Sarath

Certificate is not trusted after installation

SSL Certificates SSL order issued + Installation

Symptoms After installing certificate you check the website and are presented with an SSL error: ...

Updated 2 months ago by Sarath

Can't assign nameserver to a domain: "Can't resolve IP address from host"

DNS DNS Management

Symptoms Attempt to assign a nameserver to a domain via RCP or API results in an error - "Can't r...

Updated 2 months ago by Sarath

Can not open Wildcard certificate / folder looks empty

SSL Certificates SSL order issued + Installation

Question A wildcard certificate is issued, but I receive an error when unpacking the certificate ...

Updated 2 months ago by Sarath

Can not log in the Control Panel

Quick Start Frequently Asked Questions

Question How to solve issues with logging in the control panel? Answer There are several errors t...

Updated 2 months ago by Sarath

Can an OV/EV certificate be ordered by a private entrepreneur?

SSL Certificates FAQ - Ordering and Validation

Question Can an OV/EV certificate be ordered by a private entrepreneur? Answer Yes, that is possi...

Updated 2 months ago by Sarath

Can I use Openprovider email solution with my mobile device?

Email solution General questions

Yes, the Openprovider email solution is compatible with mobile devices. Configure your device's ...

Updated 2 months ago by Sarath

Can I transfer my Trademark Clearinghouse-record to Openprovider?

Domains Trademark Clearinghouse / TMCH

Question Can I transfer my Trademark Clearinghouse (TMCH) record to Openprovider? Answer Yes, thi...

Updated 2 months ago by Sarath

Can I register my company name in the Sunrise?

Domains New GTLD Information

Question Can I register my company name in the Sunrise? Answer Yes, as long as your company name ...

Updated 2 months ago by Sarath

Can I register any new gTLD?

Domains New GTLD Information

Question Is it possible to register any new gTLD? Answer No. First of all, there are many TLDs th...

Updated 2 months ago by Sarath

Can I register a domain in Sunrise that includes my trademark?

Domains New GTLD Information

Question Can I register a domain in Sunrise that includes my trademark? Answer No, this is not po...

Updated 2 months ago by Sarath

Can I include common typos in my trademark order?

Domains Trademark Clearinghouse / TMCH

Question Can I include common typos in my trademark order? Answer Apart from the exact match of y...

Updated 2 months ago by Sarath

Can I cancel my pre-registration?

Domains New GTLD Information

Question How to cancel the pre-registered domains? Answer As long as a pre-registration is not pr...

Updated 2 months ago by Sarath

Cambio de titular .es

Domains Domain management

Pregunta ¿Cómo puedo cambiar el titular de un .es? Respuesta Para cambiar el titular de un domini...

Updated 2 months ago by Sarath