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Domain is locked for transfer after registration

Domains Domain management

Question The domain has clientTransferProhibited status in WHOIS despite the fact that it was not...

Updated 2 months ago by Sarath

Does Openprovider send invoices on balance increase?

Billing Invoices

Question Will an invoice of the deposit be sent? Answer No. Since the deposit is only to increase...

Updated 2 months ago by Sarath

Does Openprovider authorize user with SAML SSO?

Quick Start Frequently Asked Questions

Question Does Openprovider authorize end-users using SAML SSO? Answer Not yet. SAML SSO is a Secu...

Updated 2 months ago by Sarath

Do I need the Trademark Clearinghouse?

Domains Trademark Clearinghouse / TMCH

Question Do I need the Trademark Clearinghouse (TMCH)? Answer If you are not planning to do anyth...

Updated 2 months ago by Sarath

Do I get a refund if my Trademark Clearinghouse application is rejected?

Domains Trademark Clearinghouse / TMCH

Question Do I get a refund if my Trademark Clearinghouse submission is rejected? Answer No. The f...

Updated 2 months ago by Sarath

Different types of SSL Certificates (DV / OV / EV explained)

SSL Certificates General information

Question: What types of SSL Certificates exist? There are several types of SSL certificates avail...

Updated 2 months ago by Sarath

Deprecation of client authentication EKU from Sectigo SSL/TLS certificates

SSL Certificates FAQ - General questions

Sectigo recommends against using publicly trusted certificates for Client Authentication purposes...

Updated 2 months ago by Sarath

DNSSEC. Updates and transfers

DNS DNSSEC

For general information regarding DNSSEC please refer to the article DNSSEC in Openprovider. Doma...

Updated 2 months ago by Sarath

DNSSEC in Openprovider

DNS DNSSEC

DNSSEC is an extension to the DNS protocol to increase security across the internet. The followin...

Updated 2 months ago by Sarath

DNS records for Openprovider Email Solution

Email solution How to setup email account

Below you can find a list of recommended DNS records. While some are mandatory for a mail server ...

Updated 2 months ago by Sarath

Customizing the pre-registration widget

Domains New GTLD Information

Openprovider offers a white-label pre-registration widget: a small piece of code that you can use...

Updated 2 months ago by Sarath

Customize transfer confirmation page for gTLDs

Quick Start Reseller Control Panel

Openprovider allows to customize the e-mails that we send whenever we initiate a transfer. One of...

Updated 2 months ago by Sarath

Customize transfer confirmation e-mails template (FOA)

Domains Domain management

Question How to customize the transfer confirmation e-mails to end users (FOA)? Answer NB: Please...

Updated 2 months ago by Sarath

Customised contact verification emails don't reach domain owners

Domains Domain management

Symptoms Domain registrants (owners) don't get ICANN-required verification emails if Custom Conta...

Updated 2 months ago by Sarath

Customise contact verification page for gTLDs

Domains Domain management

Openprovider allows you to customize the e-mails that we send whenever we start contact verificat...

Updated 2 months ago by Sarath

Creditcard payment rejected

Billing Payments

Question Why my credit card payment was rejected? Answer Openprovider's payment processor uses se...

Updated 2 months ago by Sarath

Creating customer handle

Quick Start Reseller Control Panel

Question What are "customer handles" and where to create or adjust them? Answer When working with...

Updated 2 months ago by Sarath

Create an account at Openprovider

Quick Start Reseller Control Panel

An account at Openprovider can be created by using the sign up page on our website. Creating an a...

Updated 2 months ago by Sarath

Correction VAT rounding difference on invoice

Billing Invoices

Question What does the transaction "Correction VAT rounding difference" mean? Answer If your comp...

Updated 2 months ago by Sarath

Corona and domain names

Domains Policies, legal and procedures

The corona pandemic impacts the world and unfortunately some persons are misusing this pandemic f...

Updated 2 months ago by Sarath