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How to import external DNS zones to Openprovider nameservers?

DNS DNS Management

Question How to import existing DNS zones that are hosted elsewhere to Openprovider nameservers? ...

Updated 2 weeks ago by Sarath

How to generate Public Key (PFX)

SSL Certificates SSL order issued + Installation

If your server/device requires a different certificate format other than Base64 encoded X.509, a ...

Updated 2 weeks ago by Sarath

How to fix "Auth code is wrong" error message when doing email address verification

Domains Domain management

You may encounter this error when attempting to verify your email address by clicking the verific...

Updated 2 weeks ago by Sarath

How to find previously issued invoices

Billing Invoices

Question Where to find and download previously issued invoices? Answer Navigate to Account > Fina...

Updated 2 weeks ago by Sarath

How to find my hosting provider

Quick Start Frequently Asked Questions

Question I am a registrant / domain owner. How do I find my hosting provider? Answer Openprovider...

Updated 2 weeks ago by Sarath

How to export a list with nameserver settings + dns records from the control panel?

Domains Domain management

Question How to export a list with nameserver settings + dns records from the control panel? Answ...

Updated 2 weeks ago by Sarath

How to export a list with domains from the control panel?

Domains Domain management

Question How to export a list with domains from the control panel? Answer At the bottom of the do...

Updated 2 weeks ago by Sarath

How to exclude a certain email address from being filtered?

SpamExperts Incoming filtering

Question How to prevent an email from being filtered? Answer By configuring allow or block list f...

Updated 2 weeks ago by Sarath

How to enable API access

Quick Start Frequently Asked Questions

Symptom  I am not able to connect to the API  Cause  - API access for users is not enabled in the...

Updated 2 weeks ago by Sarath

How to delete default contact handle in RCP

Quick Start Frequently Asked Questions

Question How to delete a default customer handle? Answer When trying to delete a default customer...

Updated 2 weeks ago by Sarath

How to delete a Plesk license?

Plesk Plesk Licenses

Answer: Log in to RCP Navigate to License Management > Overview Orders > %License Number% Press t...

Updated 2 weeks ago by Sarath

How to create email forwarders (Inforbusiness-only)

DNS DNS Management

IMPORTANT NOTE: Openprovider does not offer e-mail forwarding at this moment. Customers from our ...

Updated 2 weeks ago by Sarath

How to create a zone?

DNS DNS Management

This articles contains the information about how you can create a zone in Openprovider. Question ...

Updated 2 weeks ago by Sarath

How to create a Spam-filter report?

SpamExperts About SpamExperts

Question How can to create a Spam-filter report? Answer A one-time report can be created by the b...

Updated 2 weeks ago by Sarath

How to connect domain hosted in Openprovider with Shopify ?

Quick Start Frequently Asked Questions

This article describes the process of connecting the domain hosted in Openprovider with Shopify! ...

Updated 2 weeks ago by Sarath

How to change nameservers of a domain

DNS DNS Management

Question How to change nameservers of a domain in ones portfolio? Answer When a domain is registe...

Updated 2 weeks ago by Sarath

How to change company details in the resellers account?

Quick Start Frequently Asked Questions

Question How can the reseller change the company details in his account? Answer The reseller can ...

Updated 2 weeks ago by Sarath

How to change account username?

Quick Start Frequently Asked Questions

Question How do I change an account username of a contact person? Answer Username change is not s...

Updated 2 weeks ago by Sarath

How to approve outgoing domain transfer

Domains Domain management

Question An email with the following contents has been received for a number of domain names: Act...

Updated 2 weeks ago by Sarath

How to adjust email preferences

Quick Start Reseller Control Panel

Email preferences page This page lets each client manage the type of messages they want to receiv...

Updated 2 weeks ago by Sarath