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Making changes during the validation process
Question My order is stuck due to invalid or outdated details. Can I make changes? Answer In case...
Making changes after the SSL has been issued (reissue)
Question: The SSL has been issued, but I want to make changes. Is that possible? Answer: There ca...
Making SSL work on a legacy devices
Question: SSL Certificate is not recognized as valid on legacy devices (Android 4X, Old IOS). How...
Mail stays in the delivery queue or gets bounced back
Question What to do if the email get bounced back? Answer If the mail-server is configured correc...
Login to Spamexperts panel directly
Question Is it possible to log in to Spamexperts control panel directly? Answer When creating a s...
Local presence services
There are several registries that require a local address (local presence) for the registrant or ...
Life Cycle of a Typical gTLD Domain Name
Question What is the Life Cycle of a typical gTLD Domain Name? Answer On August 31, 2013, ICANN e...
Is it possible to activate the option "valid sender address required"?
Question: Is it possible to activate the option "valid sender address required"? Answer: The send...
Is "www" automatically included in my SSL order?
Question Would the certificate for "www.example.com" protect "example.com" (and vice versa)? Woul...
Invalid default billing handle when updating a domain
Symptoms When trying to update a domain the following error is being thrown: Invalid default bill...
Internal and external transfers and authorization codes
Internal Transfers An internal transfer occurs within Openprovider, moving a domain between two r...
How to buy a Membership?
Installing a Wildcard SSL Certificate on Multiple Servers
Question Is it possible to install a Wildcard (.*) SSL Certificate on Multiple servers? Answer Ye...
Information about .CA domains reported as "Abusive"
The process that a.CA Registrant can follow to provide evidence if they have received a notificat...
Increase your balance
Question How to increase the balance? Answer In order to register a domain name or order any prod...
IP binding behavior for Plesk licenses
Question What is the IP binding for Plesk licenses and how does it work? Answer There are two pos...
IDN domains
Question It is possible to register IDN domains? Answer Via the control panel (RCP) To register a...
ICANN's Registration Data Policy: Minimum Data Set
ICANN’s Registration Data Policy (RDP) introduces a framework for registrars and registry operato...
ICANN Fee
What do we mean by "ICANN Fee"? The Internet Corporation for Assigned Names and Numbers (ICANN) i...
How to validate a SSL order
Question How to validate a SSL order once the request has been made? Answer In order for Sectigo ...