FAQ - Ordering and Validation
Can an OV/EV certificate be ordered by a private entrepreneur?
Question Can an OV/EV certificate be ordered by a private entrepreneur? Answer Yes, that is possi...
Is "www" automatically included in my SSL order?
Question Would the certificate for "www.example.com" protect "example.com" (and vice versa)? Woul...
Order been flagged for a brand validation, what does that mean?
Question My order has been flagged for a brand validation, what does that mean, what should I do?...
The domain in the CSR is restricted
Question While requesting a certificate with domain *.no-ip.org in CSR, SSL Panel returns an erro...
What do the warranties for SSL certificates mean? What is covered by them?
Question What do the warranties for SSL certificates mean? What is covered by them? Answer SSL ce...
What does "TBD" SSL mean?
Question I've noticed one or more certificates with domain: "TBD" in RCP. What does that mean? An...
Why I can't re-request confirmation email or change validation method for my DV certificate?
Question Why I can't re-request confirmation email or change validation method for my DV certific...
Why file is uploaded but file validation is not finished yet?
Question We have uploaded the .txt file to our server 2 hours ago, but HTTP(s) Validation is not ...
Why is my SSL Certificate only valid for 1 year when I ordered it for 2 years ?
This article provides the explanation about the 1 year validity of the SSL Certificate and curren...
Why is my SSL not issued yet ?
This article explains the factors that may be the reason that the SSL is not issued yet. The SSL ...