SSL Certificates

Question How to add wildcard into a multidomain product? Answer It is possible to add a wildcard ...

On the 15th of November 2021, the DCV (Domain Control Validation) procedure will be adjusted to m...

This section will describe how to order a SSL Certificate in the SSL Panel. In case you are inter...

Question How to validate a SSL order once the request has been made? Answer In order for Sectigo ...

Question: The SSL has been issued, but I want to make changes. Is that possible? Answer: There ca...

Question My order is stuck due to invalid or outdated details. Can I make changes? Answer In case...

Recent vulnerabilities in the domain name WHOIS system have highlighted the WHOIS-based domain-va...

In August 2020, the major browsers decided to stop supporting SSL certificates with an expiration...

Question Is it possible for certificates to be renewed automatically before their expiration date...

Question How to renew an expired SSL certificate? Answer That is not possible. You should request...

Question: Can I order multi year SSL Certificates? How does this work technically? Answer: Starti...

Question Can an OV/EV certificate be ordered by a private entrepreneur? Answer Yes, that is possi...

Question Would the certificate for "www.example.com" protect "example.com" (and vice versa)? Woul...

Question My order has been flagged for a brand validation, what does that mean, what should I do?...

Question While requesting a certificate with domain *.no-ip.org in CSR, SSL Panel returns an erro...

Question What do the warranties for SSL certificates mean? What is covered by them? Answer SSL ce...

Question I've noticed one or more certificates with domain: "TBD" in RCP. What does that mean? An...

Question Why I can't re-request confirmation email or change validation method for my DV certific...

Question We have uploaded the .txt file to our server 2 hours ago, but HTTP(s) Validation is not ...

This article provides the explanation about the 1 year validity of the SSL Certificate and curren...

This article explains the factors that may be the reason that the SSL is not issued yet. The SSL ...

Question A wildcard certificate is issued, but I receive an error when unpacking the certificate ...

Symptoms After installing certificate you check the website and are presented with an SSL error: ...

If your server/device requires a different certificate format other than Base64 encoded X.509, a ...

Question Is it possible to install a Wildcard (.*) SSL Certificate on Multiple servers? Answer Ye...

Question Where to find the root and intermediate certificates for Comodo (Sectigo) certificates? ...

Question: SSL Certificate is not recognized as valid on legacy devices (Android 4X, Old IOS). How...

Question: After the 30th of May 2020, my website certificate becomes untrusted. Why and how to fi...

This documentation is to inform about a recent change made by our SSL certificate supplier Sectig...

Question: My SSL Certificate is already active. How do I install it? Answer: 1. Connect to your h...

Question: How do I install SSL for Windows-powered hosts? Answer: Please refer to Microsoft IIS v...

Question Is Comodo / Sectigo compatible with legacy devices like Android 4.x? Answer It depends o...

Question How do I set up an OCSP for server based on Apache? Answer Enable OCSP Stapling on Apach...

Question How do I set up an OCSP for server based on Microsoft Windows Server? Answer Enable OCSP...

Question How do I set up an OCSP for server-based on NGINX? Answer How to enable OCSP Stapling on...

Sometimes it can happen that you encounter errors when installing or using your certificate. This...

The HSTS (HTTP Strict Transport Security) protocol is a policy / mechanism that forces a web conn...

Question What is OCSP? What is the purpose of using it?  Answer OCSP - Online Certificate Status ...

Cuando se instala un certificado SSL, también se necesita un certificado raíz y un certificado in...

Sectigo recommends against using publicly trusted certificates for Client Authentication purposes...

Question My SSL certificate was revoked unexpectedly. Why did this happen? Answer The private key...

Symptoms During certificate installation, you are presented with a warning that the private key a...

Question What will happen to the existing certificate if a reissue or a renewal is requested? Wil...

Question Where to find the private key of my SSL certificate? What to do if I lost the private ke...

A menudo vamos a solicitar un certificado y nos encontramos con un error que no entendemos, con q...

Question: What types of SSL Certificates exist? There are several types of SSL certificates avail...

A menudo vamos a solicitar un certificado y nos encontramos con un error que no entendemos, con q...

Openprovider’s SSL panel currently does not support generating a CSR for S/MIME Personal Certific...

Question As there are Comodo products in SSL Panel, how the SSL products in Openprovider match wi...

Update May 2025 Generating a CSR for an S/MIME Personal certificate using OpenSSL, please refer f...

When one is eligible for an SSL Certificate refund? Sectigo offers a 30-day return policy. Once ...

Question Does SSL have any impact on SEO for a website? Answer Yes, it does. Google announced a r...

The SSL TLS industry is introducing changes to how certificates are issued. These changes affect ...

El primer paso para pedir un certificado lo debes hacer desde tu servidor: tienes que crear un Ce...

Para solicitar un certificado SSL puedes hacerlo desde el panel de control o desde el nuevo panel...

Si has perdido la llave, has cambiado detalles de la empresa, tienes un nuevo proveedor o tu cert...

Question What is the meaning of all SSL Panel statuses? Answer There are few statuses available i...

Question How to provide access to SSL Panel to an end-user? Answer One can do so by generating an...

We have recently introduced a few new features that let you set up email notifications directly f...

Question Is that possible to get notifications about SSL Order status change? Answer Yes, that is...