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Question I can choose between different types of Plesk licenses during purchase, what are their differences? Answer Plesk licenses come in different editions (WebAdmin, WebPro, or WebHost) and are applicable for different server types (dedicated or virtual (VP...

Question What do the warranties for SSL certificates mean? What is covered by them? Answer SSL certificates services include a limited Warranty to provide your site extra assurance that your site is safe to conduct online business. Warranty is payable to your ...

Question After restore operation, the domain appeared with "RRQ" status. What does that mean and why is the domain not yet active? Answer The "RRQ" abbreviation means "Restore request queued". Such status is set for several extensions during the restoring doma...

Question I've noticed one or more certificates with domain: "TBD" in RCP. What does that mean? Answer "TBD" means "To be done". That normally happens when you started ordering SSL and did not complete that and saved the request as a draft. This is an order tha...

Question: What does TTL mean? Why is my updated DNS record not directly visible and resolving online? Answer TTL stands for "Time To Live". TTL is a value that determines how long a DNS cache server will present the same values before reaching out to the auth...

Question What happens if email is delayed by the filter? Answer Delays of 10-15 minutes are very common shortly after setting up the spam-filter for the domain. This is a result of the self learning system of the filter: it does not know the receiving mail ser...

Question What happens if the mail-server is temporarily disconnected? Answer In case the e-mail could not be delivered on the mail-server(s), Spamexperts will retry it according to the standards. The following scheme is used for this: During the first 2 hours,...

Question What information is required for a Trademark Clearinghouse (TMCH) registration? Answer The Trademark Clearinghouse requires the following data: Name of the mark Registration number and registration date Jurisdiction Description of goods and services c...

BIMI Why does BIMI Check and Lookup matter? BIMI (Brand Indicators for Message Identification) allows Domain Owners to coordinate with Mail User Agents (MUAs) to display brand-specific Indicators next to properly authenticated messages. There are two aspects o...

DKIM Lookup Why does DKIM lookup matter? DKIM record lookup tool checks if your DKIM record is published for domain selector (as a subdomain) and deployed correctly. It also informs whether you need to take action regarding the DKIM record validation result. T...

DMARC What is the DMARC record? DMARC, which stands for “Domain-based Message Authentication, Reporting & Conformance”, is an email authentication, policy, and reporting protocol. It is implemented as a DNS TXT Record and lets admins receive reports on their o...

Question What is OCSP? What is the purpose of using it?  Answer OCSP - Online Certificate Status Protocol. Purpose: verify the validity of the SSL certificate to be sure it's not revoked. The encryption itself is meaningless unless additional measures are impl...

Openprovider email solution is a self-hosted mail server providing email services like IMAP, POP3, SMTP, spam filtering, and more. Webmail is a web-based groupware application accessible athttps://mail.op-email.eu/SOGo/, allowing access to emails, contacts, ca...

Plesk is a web-based platform for hosting companies. A Plesk license allows web hosting companies to easily manage hundreds and even thousands of virtual hosts on a single server, providing their customers with easy and simple access to any products they prefe...

1. What is Spam Experts extension for Plesk? It's an add-on for Plesk that allows you to create and manage Spam Experts' filters directly from the Plesk web interface. 2. How Spam Experts extension for Plesk works? Purchasing a Plesk extension allows enabling ...

Question What is Trademark Clearinghouse (TMCH)? Answer Trademark protection is one of the core principles of the release of new extensions. In order to have a uniform process in trademark validation, ICANN appointed the Trademark Clearinghouse (TMCH) to provi...

Question What is Whois Privacy Protection and why one might need it? Answer Privacy Protection is a service that hides the domain owner's, admin, and tech contact's details from public WHOIS and replaces them with information from a proxy service. When one reg...

This article will explain the basic principle of the Transfer Robots. It will cover the following questions: What is the Transfer Robot service? What details are required to initiate the transfer robot service? For which registrars do you offer a transfer robo...