Email solution
Frequently Encountered Issues
554 Message rejected: Email address is not verified
Our Email Solution uses Amazon SES for sending outgoing emails from email accounts. Amazon Simple...
Domain name is not visible
When adding a domain name to our platform, it's crucial to use the specific domain handler associ...
Email Forwarding: Why Messages Sometimes Land in Spam (and How to Improve It)
When using our email forwarding service, you may occasionally find that some emails land in the r...
Email Solution - Invalid owner handle!
You may encounter the error "Invalid owner handle!" when trying to add a domain to the email serv...
How to setup email account
Basic settings for configuring your email account
Email Address: Your full email address (e.g., user@example.com). Username: Generally, your full e...
Can you guide me through setting up my Openprovider email on an Android device?
To set up Openprovider email on an Android device: Open the Email app. Enter your email address a...
DNS records for Openprovider Email Solution
Below you can find a list of recommended DNS records. While some are mandatory for a mail server ...
How can I configure Openprovider email on a Mac Mail application?
To set up Openprovider email on Mac Mail: Open Mail and go to "Mail" > "Add Account." Enter your ...
How do I set up my Openprovider email account on an iPhone or iPad?
To set up your Openprovider email on an iPhone or iPad, follow these steps: Using configuration f...
How to set up White Labeling for the Email solution (custom webmail URL and logo)
White labeling lets you deliver our email solution under your own brand, your own webmail URL (fo...
Is it possible to access Openprovider email through a third-party email client like Thunderbird?
Yes, you can access Openprovider email through third-party email clients like Thunderbird. Use IM...
Option "Reset password on first login"
When you create a new email account and opt for the "Reset password on first login" feature, it i...
What settings do I need to configure for accessing Openprovider email on Outlook?
To configure Openprovider email on Outlook: Open Outlook and select "File" > "Add Account." Enter...
General questions
Can I use Openprovider email solution with my mobile device?
Yes, the Openprovider email solution is compatible with mobile devices. Configure your device's ...
Change or Reset Email Account Password
If an email account owner wants to change the password of their account, it can be easily changed...
Does Openprovider email solution have spam and virus protection?
Yes, Openprovider email solution includes built-in spam filtering and virus scanning to protect y...
Does Openprovider email solution support calendar and contact management?
Yes, webmail supports calendar and contact management features, enabling users to schedule events...
Email Forwarding
When you want to receive emails sent to another email address, you can choose between setting up ...
Email Solution: Frequently Asked Questions
This article addresses the most common questions regarding our business email solution. For quick...
Emails going to spam/junk folder - How to adjust your spam filter settings
If legitimate emails from external senders are being delivered to your spam or junk folder, this ...
How do I access my Openprovider email solution email account?
You can access your Openprovider email solution email account by visitinghttps://mail.op-email.eu...
How to order Openprovider Email Solution
This article describes how to order the Openprovider Email Solution/Service. Inside the RCP (Rese...
Is Openprovider email solution secure?
Openprovider email solution employs SSL/TLS encryption for secure communication. Additionally, it...
Managing Your Email Account
Here's a comprehensive guide to help you navigate and optimize your email experience on the platf...
Migration of email account
At this time, we are pleased to offer an IMAP synchronization tool to facilitate the migration of...
What are the configuration settings for setting up Openprovider email solution on various email clients?
Configuration settings vary by client. For general settings: Protocol Server Hostname Ports IMAP...
What is Openprovider email solution and Webmail?
Openprovider email solution is a self-hosted mail server providing email services like IMAP, POP3...
What languages does webmail support?
Webmail supports multiple languages, including but not limited to English, Spanish, French, Germa...
Billing and cancellation of email service
Email Auto-Renewal Explanation
At our email service, we have a unique approach to account renewal. While we do not provide an ex...
Email Solution - General Billing FAQ
What subscription options are available for Email Solution? Answer: The available subscription op...
How do I delete an email order?
Deleting an email order involves a few simple steps: 1. Add Domain Name Start by logging into you...