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An account at Openprovider can be created by using the sign up page on our website. Creating an account is free of charge and comes with no obligations. Once you have submitted your details an account will be created for you. With this account you can log in i...

Question What happens with a bundle account when it expires? Answer A Spamexperts bundle is automatically renewed on its expiration date unless the account balance is insufficient at that time. Expiration of a Spamexperts bundle is performed in three steps: Fi...

Question How to change the password in the control panel? Answer To change the password log in to the reseller account dashboard, then navigate to the Account tab at the bottom left corner of the page and click on the Security link. Once the page is loaded the...

This article explains how to request the closure of your Openprovider reseller account and, if applicable, a refund of your remaining balance. 1. Make sure your account is empty Before we can process an account closure, your account must not contain any active...

Question How can the reseller change the company details in his account? Answer The reseller can configure the account by navigating to Account in the control panel on the left side. Once there the reseller can see the company details in of the account by clic...

Question Is it possible to log in to Spamexperts control panel directly? Answer When creating a spam filter with Openprovider the credentials for direct access to the Spamexperts control panel can be found in the Openprovider panel.  The following links can be...

Question How to delete a spamfilter? Answer SpamExperts filtering is managed via single filters or via bundled packages. - Single filters: To delete a SpamExperts single filter, go to filters overview and click the domain you want to delete. You can click then...