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Question How can one subscribe to Openprovider's Newsletter voluntarily? Answer In order to subscribe to Openprovider's Newsletter, go to our blog and click on any post. Navigate to the end of the post and you will find the subscribe option. Once there, be sur...

Question What is the correct procedure to transfer a *.uk domain in? Answer A transfer of a .uk domain is initiated like any other transfer and can take up to 45 days, depending on the cooperation of the current provider. Below are the general steps to transfe...

Question How to transfer a domain to Openprovider? Answer Transferring a domain in the control panel is very easy. In order to transfer a domain you should follow these steps: 1. Go to Domains Overview > Transfers 2. Click on New Transfer 3. Now, you will be r...

Question How to transfer domains from one Openprovider account to another? Answer Sometimes it happens that you need to switch domains between accounts. If the list is short it is relatively easy to just start internal transfers for these by starting a transfe...

Question How to modify the data of a domain's contact handle (owner/admin/tech)? Answer In order to update data of a contact handle (e.g. email address, phone number, address, VAT number, etc.) one should navigate to Customer management > Customers overview > ...

Question 1 - Which steps to follow to update the domain details? 2 - Which steps to follow when i notice that the domain details in the whois do not match with the details in the control panel? Answer The details of the domain name are displayed on the detail-...

Question What are Openprovider DNS templates and how to apply them to zones in one's reseller account? Answer A DNS template is a pre-defined format of a DNS zone. One can define multiple DNS templates, for example when managing multiple servers. When creating...

Question How to use Openprovider nameservers to host zones from another master server? Answer In order to use Openprovider nameservers as slaves, one has to configure Access Control Lists on the master nameserver to allow AXFR transfers from the following IP a...

Question How to use a non default DKIM identifier? Answer To use another non default DKIM identifier you can create a CNAME record in the DNS with target dkim.registrar.eu with the desired identifier, for example "domreg", so the record becomes: domreg._domain...

In this article, you can find the commonly asked questions after you have bought a domain from the Openprovider website. This article has the following sections: General questions Technical questions Financial questions Other questions ------------------------...

Question How to validate a SSL order once the request has been made? Answer In order for Sectigo to issue the SSL Certificate, one or multiple validation steps have to be taken to ensure that the company who requested the SSL, is also actually the owner. Which...

What do we mean by "ICANN Fee"? The Internet Corporation for Assigned Names and Numbers (ICANN) imposes a mandatory annual charge of $0.20 for each year a generic top-level domain (gTLD) is registered, renewed, or transferred. If applicable, this fee will be a...

ICANN’s Registration Data Policy (RDP) introduces a framework for registrars and registry operators to collect, transfer, and publish only the essential registration data elements necessary to perform domain name registration functions. One key component of th...

Question It is possible to register IDN domains? Answer Via the control panel (RCP) To register an IDN domain name, request the registration as a regular domain, from Domains Overview > Domain registration. Make sure the full name is written in the language th...

Question What is the IP binding for Plesk licenses and how does it work? Answer There are two possible behaviours of “IP binding” feature: “Lookup only” This behavior is the default one and is useful for cases when you need to reinstall Plesk on the same serve...

Question How to increase the balance? Answer In order to register a domain name or order any product it is needed to have available balance in the account. Openprovider works with a prepaid balance. The advantage of this is that you will never need to wait for...

The process that a.CA Registrant can follow to provide evidence if they have received a notification from the registry regarding abuse on their domain is outlined in the following article. CIRA, the registry of .CA domains, actively monitors abuse on registere...

Question Is it possible to install a Wildcard (.*) SSL Certificate on Multiple servers? Answer Yes. The number of servers on which an SSL certificate is installed is not limited. Follow the instructions for Comodo (Sectigo). Having trouble to open the zip file...