Domain management

Overview DENIC (the .DE registry) introduces automated risk assessment for: New registrations Tra...

Question What procedure to follow with .be transfers which are marked as "Internal transfer"? Ans...

Symptoms A .co.za domain has a pendingUpdate status instead of an Active one. pendingUpdate statu...

Frequent error codes returned by NAST nameserver checker: Error 901 - Nameserver refuses to answe...

Question How the Spanish provinces should be written Answer As the .es registry checks are very s...

Question How to make a trade (change of owner) for a .es? Answer To change the owner of a .es dom...

Symptoms  Update attempt of an .it domain fails with the error: Domain update failed: 2308, Data ...

Symptoms The following error occurs when trying to save a domain in RCP: An error has occurred, p...

Activation date for a domain indicates the date and time when a domain was activated (mutated to ...

As required by various country registries and in alignment with the EU NIS2 Directive, we have im...

Question How to set up automatic domain renewal? Answer Domain names can be automatically renewed...

Question How to register a domain which becomes available again? Do you provide drop catching ser...

Question I want to perform a change on multiple domains, what can I do if I don't want to / canno...

Pregunta ¿Cómo puedo cambiar el titular de un .es? Respuesta Para cambiar el titular de un domini...

Question How a domain can be cancelled or deleted? Answer If the option to automatically renew a ...

Question How to change the owner of a domain name? Answer The owner of a domain name can generall...

Possible errors :  ERROR: Cannot add duplicate domain (domain already exists in your account) If ...

Openprovider allows you to customize the e-mails that we send whenever we start contact verificat...

Symptoms Domain registrants (owners) don't get ICANN-required verification emails if Custom Conta...

For a more visual explanation and deeper info about e-mail customization or "white labeling", our...

Question How to customize the transfer confirmation e-mails to end users (FOA)? Answer NB: Please...

Question The domain has clientTransferProhibited status in WHOIS despite the fact that it was not...

Question How to register a domain?  Answer Registering a domain from the control panel is very ea...

Question Why the domain has not been renewed with the transfer but it has been charged? Answer Pl...

Pregunta Por qué al transferir el dominio (.com, .net, .info, .org...) no se ha renovado pero sí ...

Question How does the GDPR affect domain transfers? Answer Regarding ccTLDs (such as .nl, .be, eu...

Question Retrieving contact information using API Method (retrieveCustomerRequest), but EmailVeri...

Scenario :  In case you have a failed request, you can not simply start a new request for the sam...

Question: What happens with the expiration date after a successful domain transfer? Answer: This ...

In this article, you can find the commonly asked questions when you buy a domain from the Openpro...

As you may know, resellers can buy Aftermarket domains through Openprovider. Here you have some F...

Question: Where can I find the authorization code of the domain? Where can I reset the authorizat...

Question What does the status hard quarantine mean? Answer This is a period that comes after soft...

Cloning a contact handle creates a duplicate of an existing contact profile with all its current ...

Question An email with the following contents has been received for a number of domain names: Act...

Question How to export a list with domains from the control panel? Answer At the bottom of the do...

Question How to export a list with nameserver settings + dns records from the control panel? Answ...

You may encounter this error when attempting to verify your email address by clicking the verific...

Question Some domains don't have a renew button in RCP (e.g. .at TLD). How does one renew such do...

Question How do I request .pt trade (owner change) at the registry? Answer To process a trade, ga...

Question : How can I restore a domain in its period of restoration? Answer : In case the domain c...

Question Is it possible to schedule a transfer?  Answer Scheduling a transfer can minimize the ri...

Question What is the correct procedure to transfer a *.uk domain in? Answer A transfer of a .uk d...

Question How to transfer a domain to Openprovider? Answer Transferring a domain in the control pa...

Question How to transfer domains from one Openprovider account to another? Answer Sometimes it ha...

Question How to modify the data of a domain's contact handle (owner/admin/tech)? Answer In order ...

Question 1 - Which steps to follow to update the domain details? 2 - Which steps to follow when i...

In this article, you can find the commonly asked questions after you have bought a domain from th...

What do we mean by "ICANN Fee"? The Internet Corporation for Assigned Names and Numbers (ICANN) i...

ICANN’s Registration Data Policy (RDP) introduces a framework for registrars and registry operato...

Question It is possible to register IDN domains? Answer Via the control panel (RCP) To register a...

Internal Transfers An internal transfer occurs within Openprovider, moving a domain between two r...

Symptoms When trying to update a domain the following error is being thrown: Invalid default bill...

Question What is the Life Cycle of a typical gTLD Domain Name? Answer On August 31, 2013, ICANN e...

There are several registries that require a local address (local presence) for the registrant or ...

Question After adding nameserver at Domain management > Nameserver management, they do not resolv...

Symptoms Authorization code field is empty for some domains in the CSV domain overview file No au...

This page lists the registry accreditations of Openprovider. Through a selection of trusted partn...

You can register nearly every extension worldwide through Openprovider. We sell most domains (99,...

Does OpenProvider generate Ownership certificates for every TLD? Yes, the price is 15 euros. If y...

Question What is a reserved domain name and how to register it? Answer Registries may reserve dom...

Question What is registrant contact verification (contact validation) and how will it be used? An...

In compliance with ICANN’s Registration Data Policy, domain registrants must now explicitly conse...

Question How can the personal data be removed from the whois? Answer Under the GDPR, no personal ...

Question Does Openprovider support the renew grace period? Answer Upon explicit renewal or auto-r...

Question How to request .pt domain auth code via registry if the current registrar can not provid...

Question What does the status soft quarantine mean? Answer Normally when a domain name is deleted...

The list of supported country codes for handle-creation(API): Country Code Country AB Abkhazia AF...

Sheet provides general information on TLD operation rules, configuration and services availabilit...

Question How can I check that domain name (web server) resolves? Answer You can quickly check if ...

Question How do I get a domain name information using shell? Answer Use WHOIS command. While you ...

Question How do I perform DNS lookup for a domain name? Answer The host command reads the DNS and...

Question How do I read nameserver contents using terminal commands? Answer The dig command gives ...

This error (error code: 327) is typically returned when trying to perform an action on a non-acti...

Question After restore operation, the domain appeared with "RRQ" status. What does that mean and ...

Question What is Whois Privacy Protection and why one might need it? Answer Privacy Protection is...

Question What is a "domicile address" / "local presence" / "trustee service"? When to use it? Ans...

Question What is the status of my domain request and where to find them? Answer Registering or tr...

Our first advice when having trouble when a domain does not resolve or a transfer is failing, to ...

Overview If you encounter a status of "Email Verification Failed" for a newly created contact han...

As of August 21, 2025, ICANN’s new Registration Data Policy came into effect. This policy defines...

Some of the features of Openprovider can be configured in such a way, that different (groups of) ...

Error "You have not signed the latest version of the contract for registering this domain" You ma...

Question: Can we enable clientDeleteProhibited & clientUpdateProhibited flags for domains? Answer...

Symptoms Domain has 'serverTransferProhibited' EPP status. Cause Domain has been transferred or r...

Symptoms gTLD domain owner email verification is started, then domain owner email changed to anot...

Pregunta ¿Puedo bloquear un dominio para que no sea transferido? Respuesta Cuando tengas un domin...

La extensión .es es muy frecuente en España pero es cierto que el modo de registro y transferenci...

Pregunta ¿Por qué el dominio no se han renovado con la transferencia pero se ha cobrado? Respuest...