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Question How does the GDPR affect domain transfers? Answer Regarding ccTLDs (such as .nl, .be, eu, .cn or .cl), little has changed. We are not aware of any registry that changed its transfer procedure. Regarding gTLDs (such as .com, .info, .london or .shop), t...

In this article, you can find the commonly asked questions when you buy a domain from the Openprovider website. Q :What is the currency used for payments ? A : The currency in which the user is going to be charged depends on his country of residency: EUR for c...

Question 1 - Which steps to follow to update the domain details? 2 - Which steps to follow when i notice that the domain details in the whois do not match with the details in the control panel? Answer The details of the domain name are displayed on the detail-...

Question How can the personal data be removed from the whois? Answer Under the GDPR, no personal data may be shown anymore except when there is consent, when it is required by law or when there is a legitimate interest. In most cases all personal data is remov...

On a regular basis we receive the question from our customers if they can be shown as the reseller in the whois, to better serve their customers: someone wanting to know something about the domain can then contact the reseller directly and not have to go via O...

Question How do I get a domain name information using shell? Answer Use WHOIS command. While you can retrieve whois information through the control panel, sometimes it is useful to have it plain text, for example, if you want to automate something. In most cas...

Question What is Whois Privacy Protection and why one might need it? Answer Privacy Protection is a service that hides the domain owner's, admin, and tech contact's details from public WHOIS and replaces them with information from a proxy service. When one reg...

Our first advice when having trouble when a domain does not resolve or a transfer is failing, to search the domain status in the whois. This might provide an indication why a page does not resolve or why the transfer is rejected by the registry. In the whois y...