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Question As there are Comodo products in SSL Panel, how the SSL products in Openprovider match with Sectigo? Answer Comodo is a certificate authority powered by Sectigo. Any Comodo CA product is a Sectigo product. More information about rebranding could be fou...

Question My order is stuck due to invalid or outdated details. Can I make changes? Answer In case your order is stuck due to invalid details during the pre-validation phase (Status is "Open", the order has not been send to Sectigo yet), we would recommend to c...

Question What is the meaning of all SSL Panel statuses? Answer There are few statuses available in "Certificate history" block in the right side of an order in SSL Panel. After order has been created then following statuses are possible: Open Requested Active ...

Question How to provide access to SSL Panel to an end-user? Answer One can do so by generating and providing links including secret tokens.  You can reduce the support load for SSL certificate operations, by allowing the SSL Panel to guide your customers throu...

We have recently introduced a few new features that let you set up email notifications directly from the SSL panel for the most important events that happen for SSL certificates. Please find below step by step instructions on how to configure them. Email notif...

 ID Product name Validation Multi-domain support Wildcard support  31  Sectigo EssentialSSL Domain validation No  32  Sectigo EssentialSSL Wildcard Domain validation No Yes  41  Sectigo PositiveSSL Domain validation No  42  Sectigo PositiveSSL Wildcard Domain ...