Search Results

Question How a domain can be cancelled or deleted? Answer If the option to automatically renew a domain name is not used then it will be deleted on the expiration date in Openprovider, causing the domain name to become available for registration or entering qu...

This article explains how to request the closure of your Openprovider reseller account and, if applicable, a refund of your remaining balance. 1. Make sure your account is empty Before we can process an account closure, your account must not contain any active...

Question My SSL certificate was revoked unexpectedly. Why did this happen? Answer The private key of an SSL certificate is highly sensitive data and must be securely stored by the customer. Any leak of the private key can lead to traffic decryption and comprom...

You can cancel a license via your control panel. If you cancel the license on the same day of the purchase, you will receive the full amount refunded to your account balance. PLEASE NOTE :  This is not within 24 or 12 hours, but the same day. If the license is...

Question Does Openprovider support the renew grace period? Answer Upon explicit renewal or auto-renewal of a domain name, Openprovider sends areneworder to the registry. At that moment Openprovider pays for an additional year and this additional year is added ...

When one is eligible for an SSL Certificate refund? Sectigo offers a 30-day return policy. Once the 30-day refund period has expired, no refunds could be provided. This is only applicable for new orders and renewals. This is not applicable in the first 30 da...