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Question How can one receive support for either a technical or a licensing issue with Plesk software? Answer If the license has been purchased via Openprovider account, contact Openprovider support department having the following info at hand: License number: ...

Plesk Licenses cannot be restored & that is also the reason why it is not possible in the system to set Licenses to auto-expire. Therefore, if your Plesk License is expired, you will have to buy a new one.

Question What is the IP binding for Plesk licenses and how does it work? Answer There are two possible behaviours of “IP binding” feature: “Lookup only” This behavior is the default one and is useful for cases when you need to reinstall Plesk on the same serve...

En cuanto a traspasar la licencia de un servidor a otro, tenéis el siguiente artículo de la base de conocimientos de Plesk donde explica cómo proceder: How to transfer Plesk key from one server to another? Respecto a las migraciones, adjuntamos información y e...

How do I renew a Plesk license? It is done automatically, 8 hours before the expiry time, if there is enough balance in your Openprovider account. How often a license is renewed? Licenses are renewed monthly. We do not offer yearly licenses anymore, unfortunat...

You can cancel a license via your control panel. If you cancel the license on the same day of the purchase, you will receive the full amount refunded to your account balance. PLEASE NOTE :  This is not within 24 or 12 hours, but the same day. If the license is...

Question I can choose between different types of Plesk licenses during purchase, what are their differences? Answer Plesk licenses come in different editions (WebAdmin, WebPro, or WebHost) and are applicable for different server types (dedicated or virtual (VP...

Our Plesk license supplier has communicated their plans to end of life (EOL) the following operating systems: CentOS 7 & CloudLinux 7: EOL on June 30, 2024 Ubuntu 18.04: EOL since May 2023 (Plesk support extended to Sept. 30, 2024) Debian 10: EOL on June 30, 2...

Вопрос:  "В Plesk Obsidian 18.X доступна функция автонастройки почтовых клиентов - Users’ Microsoft Outlook and Thunderbird mail clients can now be automatically configured based on entered emails. Можете подробнее про нее рассказать? Как и где она настраиваве...