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The following DNS record types are available in the DNS Management of Openprovider; below the table, each DNS record is explained in more detail: Record type Description Value Priority A Refers to an IP address Valid IPv4 address - AAAA Refers to an IPv6 addre...

Symptoms The following error is thrown when trying to add a record to a zone: Cannot save zone record: Duplicate record or Error CNAME example.tld found, but other records with same label exist or Cannot save zone record: A DNS zone cannot contain a CNAME reco...

Symptoms The following error is thrown when modifying a DNS zone: Error TTL mismatch in rrset: example.tld Cause A given record appears twice in the zone. For example: example.tld A 1.2.3.4 example.tld A 1.2.3.4 Resolution Remove duplicate records.

Symptoms The following error is thrown when modifying a DNS zone: Error No NS record at zone apex in zone example.tld Cause There are no records of NS type in the zone. If Openprovider nameservers are being used, these records are automatically added. The erro...

Question How does DNS infrastructure of Openprovider work? Answer DNS management is a service that is available free of charge to Openprovider customers. One can decide to what extent to use Openprovider nameservers: as master nameservers as slave nameserver...

Question How to change nameservers of a domain in ones portfolio? Answer When a domain is registered or a transfer is requested, it is required to select the nameservers that will be connected to the domain. In order to change nameservers of a particular domai...

Question Which registries require DNS zone pre-configuration before registering a domain? Answer Some registries check whether a DNS zone of a domain responds authoritatively. This means that for some extensions the configuration of nameservers must be done be...

Question How to forward a domain to another domain? Answer NB: Currently domain forwarding comes with the following caveats: The creation of the forwarding is not real-time. Once the forwarder is created, and the A record is pointed to the forwarding server IP...

Question What are Openprovider DNS templates and how to apply them to zones in one's reseller account? Answer A DNS template is a pre-defined format of a DNS zone. One can define multiple DNS templates, for example when managing multiple servers. When creating...

Our mission is to provide you with top-quality products for an attractive price. It is our goal to maintain high-security standards to guarantee an excellent quality of service. On October 4th, new policies to our Standard DNS product were applied. The main ch...

Question How do I perform DNS lookup for a domain name? Answer The host command reads the DNS and returns the A, AAAA and MX records belonging to a name. This information is very useful at the start of a debugging session: host yourdomain.tld * replace yourdom...

Question How do I read nameserver contents using terminal commands? Answer The dig command gives similar output as a host command but is more flexible. It reads the public contents of a DNS zone. The most basic command just needs the domain name; the following...

This is a series of articles dedicated to demonstrating how to get acquainted with Openprovider DNS Zones API methods. This is a first article in a series in which we are going to cover DNS zone creation. To get more information about our API in general, plea...

This is a series of articles dedicated to demonstrating how to get acquainted with Openprovider DNS Zones API methods. If you want to go the beginning of this guide, please navigate to the article "Zones API: How to create a zone". This is a second article in ...

This is a series of articles dedicated to demonstrating how to get acquainted with Openprovider DNS Zones API methods. If you want to go the beginning of this guide, please navigate to the article "Zones API: How to create a zone". To get more information abou...

This is a series of articles dedicated to demonstrating how to get acquainted with Openprovider DNS Zones API methods. If you want to go the beginning of this guide, please navigate to the article "Zones API: How to create a zone". To get more information abou...

To get more information about our API in general, please use our documentation portal as your reference. Templates are reusable groups of DNS records that can be applied to any of your zones. They can facilitate the entry of DNS records and reduce possible mis...

Domains Handle - a contact ID of Openprovider containing personal information such as name, surname, address, phone, company name. Types: private individual or company. Format: JA123456-HR (first two letters indicate Name and Surname, e.g. John Appleseed - "JA...