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Cancelling or deleting a domain name
Question How a domain can be cancelled or deleted? Answer If the option to automatically renew a domain name is not used then it will be deleted on the expiration date in Openprovider, causing the domain name to become available for registration or entering qu...
Changing the pre-registration to another stage?
Question How to change the pre-registration of a domain to another stage? Answer At any moment you can cancel your pre-registration and re-order it, for example, in the Sunrise period of a TLD.
Expiration of Spamexperts bundle
Question What happens with a bundle account when it expires? Answer A Spamexperts bundle is automatically renewed on its expiration date unless the account balance is insufficient at that time. Expiration of a Spamexperts bundle is performed in three steps: Fi...
How do I close my reseller account?
This article explains how to request the closure of your Openprovider reseller account and, if applicable, a refund of your remaining balance. 1. Make sure your account is empty Before we can process an account closure, your account must not contain any active...
Plesk refund policy
You can cancel a license via your control panel. If you cancel the license on the same day of the purchase, you will receive the full amount refunded to your account balance. PLEASE NOTE : This is not within 24 or 12 hours, but the same day. If the license is...
SpamExperts cancellation (bundle and single filters)
Question How to delete a spamfilter? Answer SpamExperts filtering is managed via single filters or via bundled packages. - Single filters: To delete a SpamExperts single filter, go to filters overview and click the domain you want to delete. You can click then...
12 Cancelling SSL Order
This is a series of articles dedicated to demonstrating how to get acquainted withOpenprovider SSL API methods. If you want to go the beginning of this guide, please navigate to the article "1 How to choose a product". To get more information about our API in ...