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Making changes during the validation process

SSL Certificates Ordering & Validation

Question My order is stuck due to invalid or outdated details. Can I make changes? Answer In case your order is stuck due to invalid details during the pre-validation phase (Status is "Open", the order has not been send to Sectigo yet), we would recommend to c...

Order been flagged for a brand validation, what does that mean?

SSL Certificates FAQ - Ordering and Validation

Question My order has been flagged for a brand validation, what does that mean, what should I do? Answer The Certificate Authority will try to manually validate your company information stated in the order because CA’s system flagged it for such review. Reason...