Search Results

Question How to add accounts to allow list in Spam Experts? Answer There are two allow lists - Sender allow list and Recipient allow list. Note: This article assumes that the user already knows the ways to access their Spam Experts control panel, in case you h...

Question How to order and setup outgoing spam filter? Answer: To order a outgoing filter you need to follow the next steps: 1) Navigate to RCP Dashboard (Reseller Control Panel) >> Spam filtering (SpamExperts) 2)  Click on sub menu "Order new filter"          ...

There is a possibility that upcoming domain renewal notifications from Openprovider may be marked as spam in reseller mail systems. These renewal emails are sent from dom-mgt@openprovider.nl and are properly authenticated with SPF and DKIM. The messages includ...

In the coming weeks SpamExperts will discontinue the legacy reports that you can configure and receive from their platform. Therefore, it is highly recommended to start using a brand new feature called Email Scout Report (ESR). It is one of the best ways to mo...

Question: What can I do when I receive spam? Answer: First check whether the e-mail is filtered by SpamExperts. If so, you will find a line in the e-mail headers that starts with X-SpamExperts-Class. Is this line not present? The the spam filter was not used. ...