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Question My order is stuck due to invalid or outdated details. Can I make changes? Answer In case your order is stuck due to invalid details during the pre-validation phase (Status is "Open", the order has not been send to Sectigo yet), we would recommend to c...

Question While requesting a certificate with domain *.no-ip.org in CSR, SSL Panel returns an error: The domain in the CSR is restricted. Answer That is because the customer does not own the root domain and therefore is never able to complete the validation ste...