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Question How do I set up an OCSP for server-based on NGINX? Answer How to enable OCSP Stapling on NGINX: 1. First check that NGINX 1.3.7 or above is installed by running the following command: nginx –v Versions lower than 1.3.7 do not support OCSP stapling, so...

We have recently introduced a few new features that let you set up email notifications directly from the SSL panel for the most important events that happen for SSL certificates. Please find below step by step instructions on how to configure them. Email notif...

Question Is that possible to get notifications about SSL Order status change? Answer Yes, that is possible by setting up a webhooks on customer's end. Webhook terminology An event is a certificate change, such as a certificate being requested, issued, or faili...

The Openprovider single domain DNS panel allows you to delegate access to a specific DNS zone hosted on the Openprovider nameservers. The panel is suitable to supply to end users, without any Openprovider branding or logos, and is hosted on the URL “dnspanel.i...

Each Membership plan differs by the size that defines the number of operations available with domains at cost price. E.g. Basic S plan makes it possible to perform 100 operations with domains at Openprovider's cost price. The operations are: registration, rene...

Question What does the status soft quarantine mean? Answer Normally when a domain name is deleted it will immediately enter quarantine state. Most TLDs will charge a fee to reactivate a domain, for gTLDs this can go up to hundreds of dollars. To reduce the imp...

In the coming weeks SpamExperts will discontinue the legacy reports that you can configure and receive from their platform. Therefore, it is highly recommended to start using a brand new feature called Email Scout Report (ESR). It is one of the best ways to mo...

Question How to delete a spamfilter? Answer SpamExperts filtering is managed via single filters or via bundled packages. - Single filters: To delete a SpamExperts single filter, go to filters overview and click the domain you want to delete. You can click then...

Question: Which MX records should I use for SpamExperts incoming filtering? Answer: To use the SpamExperts incoming spam filtering service, you need to update MX records for your domain in your DNS zone to the following: Type Priority TTL (recommended) Value M...

Question How to downgrade a Spamexperts bundle account? Answer Spamexperts do not offer the service of bundles accounts anymore and for this reason it is not possible to modify a bundle account. Note: In case one want to delete a bundle account and request spa...

The list of supported country codes for handle-creation(API): Country Code Country AB Abkhazia AF Afghanistan AX Åland Islands AL Albania DZ Algeria AS American Samoa AD Andorra AO Angola AI Anguilla AQ Antarctica AG Antigua and Barbuda AR Argentina AM Armenia...

Question Which payment methods does Openprovider support? Answer Based on the account settings and location, the Reseller Control Panel will show relevant payment methods. All payments must be initiated in your control panel. Important! Due to recent changes a...

Sheet provides general information on TLD operation rules, configuration and services availability. View NB: sheet is updated once per month. Several pre-configured filters can be accessed via this button:

Question How can I check that domain name (web server) resolves? Answer You can quickly check if a website is accessible by doing a ping command. This will send a small package of data to the IP address to which the domain is configured, and wait for an answer...

Question How do I get a domain name information using shell? Answer Use WHOIS command. While you can retrieve whois information through the control panel, sometimes it is useful to have it plain text, for example, if you want to automate something. In most cas...

Question How do I perform DNS lookup for a domain name? Answer The host command reads the DNS and returns the A, AAAA and MX records belonging to a name. This information is very useful at the start of a debugging session: host yourdomain.tld * replace yourdom...

Question How do I read nameserver contents using terminal commands? Answer The dig command gives similar output as a host command but is more flexible. It reads the public contents of a DNS zone. The most basic command just needs the domain name; the following...

Question: What to do if suddenly the SpamExperts cluster gets stuck. Answer: If the SpamExperts cluster gets stuck, there might be a problem with your (customers) mail-server where the mail gets delivered in the end. You can test this yourself by simulating a ...