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Making changes after the SSL has been issued (reissue)
Question: The SSL has been issued, but I want to make changes. Is that possible? Answer: There can situations when you realize after the SSL has been issued (delivered), that a mistake was made. In some cases, you will have the option to make changes via a rei...
Making changes during the validation process
Question My order is stuck due to invalid or outdated details. Can I make changes? Answer In case your order is stuck due to invalid details during the pre-validation phase (Status is "Open", the order has not been send to Sectigo yet), we would recommend to c...
Managing Your Email Account
Here's a comprehensive guide to help you navigate and optimize your email experience on the platform. 1. Accessing Your Account: To access your email account, visit https://mail.op-email.eu/. Use your full email address as the username and your designated pass...
Membership expiration, renewal, upgrade and downgrade
Expiration The Membership plan expires in one of the following cases: 1 calendar year has passed after the plan activation (Exp) the maximum number of operations with domains has reached the limit Expiration notifications You will get notified by e-mail 30, 1...
Migraciones de Plesk
En cuanto a traspasar la licencia de un servidor a otro, tenéis el siguiente artículo de la base de conocimientos de Plesk donde explica cómo proceder: How to transfer Plesk key from one server to another? Respecto a las migraciones, adjuntamos información y e...
Migration of email account
At this time, we are pleased to offer an IMAP synchronization tool to facilitate the migration of email accounts. This tool can be accessed via the following URL: Email Migration tool Process for Migration: Access the Email migration Tool: Visit the provided U...
Monitoring / Status check of SpamExperts service
Question Where can I check if there is an active issue with the SpamExperts service? Answer SpamExperts updates about their service can be found via the link below: https://uptime.n-able.com/
Multiyear SSL Certificates / Subscription SSL Certificates
Question: Can I order multi year SSL Certificates? How does this work technically? Answer: Starting from March 12, 2026 any newly issued SSL certificate will have a maximum lifespan of approximately 199 days. This applies to • New orders • Renewals • Reissues ...
My SSL suddenly become revoked
Question My SSL certificate was revoked unexpectedly. Why did this happen? Answer The private key of an SSL certificate is highly sensitive data and must be securely stored by the customer. Any leak of the private key can lead to traffic decryption and comprom...
My domain certificate is untrusted after the May 30th
Question: After the 30th of May 2020, my website certificate becomes untrusted. Why and how to fix that? Answer: On May 30, 2020, 10:48:38 +0000 root certificate "AddTrust External CA Root" and intermediate certificate "USERTrust RSA Certification Authority" e...
NIC.NI Registry Policy Changes Affecting .NI Domains
Overview The NIC.NI registry has announced a reorganization of its operations to align with new national legal requirements in Nicaragua. As a result, new restrictions and validation procedures have been implemented for the registration and renewal of .ni doma...
Nameserver creation or update failed: 2201, Authorization error
Symptoms When trying to change nameservers for a Verisign (.com, .net) domain, the following error is thrown: Nameserver creation or update failed: ns1.example.com, 2201, Authorization error or when trying to register/update a SIDN (.nl) domain with nameserver...
Nameservers that were added on Nameserver management page do not resolve
Question After adding nameserver at Domain management > Nameserver management, they do not resolve across the internet. What is the purpose of this utility? Answer Nameserver management page exist for a very specific reason. One should take heed of the disclai...
New DNSbelgium Registrant Verification Process
From 1st March 2022, dnsBelgium will implement in production a new registrant verification process. This process is really simple, and it will ensure the ownership of the domains: Domain is registered by a private individual (by default, in pendingCreate); The...
Newsletter 2022 April
Welcome to our latest Newsflash. We bring you a lot of the latest news. There are some changes in domain prices, new discounts available, and brand new products that you can use to get an advantage over the competition. Openprovider.com gets refreshed In a few...
Newsletter 2022 August
Domain news that is as refreshing as a watermelon on a hot summer day. We've got lots of updates for you again this month. The new .kids domain extension has entered its Sunrise Phase, and you can read all about it down below. We've also got new content on our...
Newsletter 2022 December
Welcome to the last Openprovider newsletter of the year! This month, we have introduced the new Sandbox environment for the API, as well as the feature to buy aftermarket domains from Afternic through our platform. And, as usual, we have gathered the latest bl...
Newsletter 2022 February
Welcome February, Valentine’s Month! January was a very busy month at Openprovider. We were paving the way for a very productive year of updates on our platform, getting great deals on domains and products so we can provide you with a great offer, service, and...