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FAQ: Aftermarket domain purchases
As you may know, resellers can buy Aftermarket domains through Openprovider. Here you have some FAQs related with the product: From which Aftermarket platforms can I buy domains from Openprovider? Right now you can buy domains from SedoMLS and Afternic. Differ...
Finding / resetting your authorization code (transfer code) and unlocking domain
Question: Where can I find the authorization code of the domain? Where can I reset the authorization code of the domain? Answer: The authorization codes to transfer a domain out to another registrar or to use for a reseller change (internal transfer) can be fo...
Full Knowledge base from SpamExperts
A full knowledge base with information about SpamExperts services is published by SpamExperts itself.
Generating a CSR for an S/MIME Personal certificate using OpenSSL
Openprovider’s SSL panel currently does not support generating a CSR for S/MIME Personal Certificates, which requires an email address in the ‘Common Name’ field. OpenSSL is a versatile command-line tool widely used across UNIX, Linux, BSD, and Windows systems...
Glue Records
¿Qué es un Glue Record? Los Glue Records son las entradas que se deben crear en el registro para que un dominio pueda actuar como servidor de DNS. Por ejemplo, imaginemos que hemos registrado el dominio ejemplo.com y que lo queremos utilizar como servidor DNS ...
Hard quarantine
Question What does the status hard quarantine mean? Answer This is a period that comes after soft quarantine while the domain could be reactivated with additional fees. After hard quarantine is over - domain marked for final removal from registry. The availabi...
How SSL products in Openprovider match with Sectigo?
Question As there are Comodo products in SSL Panel, how the SSL products in Openprovider match with Sectigo? Answer Comodo is a certificate authority powered by Sectigo. Any Comodo CA product is a Sectigo product. More information about rebranding could be fou...
How can I configure Openprovider email on a Mac Mail application?
To set up Openprovider email on Mac Mail: Open Mail and go to "Mail" > "Add Account." Enter your name, email address, and password. Choose IMAP or Exchange as the account type and enter the server settings: Incoming Mail Server (IMAP): mail.op-email.eu, Port: ...
How can I retrieve my username and password?
Question How to request a password reset? Answer If you have forgotten / lost your password, you can request a password reset by using the online form Lost your password? Note: If you have added IP restriction (IP whitelist) in your account for RCP (Reseller C...
How can a reseller change the password of the account?
Question How to change the password in the control panel? Answer To change the password log in to the reseller account dashboard, then navigate to the Account tab at the bottom left corner of the page and click on the Security link. Once the page is loaded the...
How do I access my Openprovider email solution email account?
You can access your Openprovider email solution email account by visitinghttps://mail.op-email.eu/SOGo/ through a web browser. Alternatively, configure your email client with the server settings: Incoming Mail Server (IMAP): mail.op-email.eu Outgoing Mail Ser...
How do I close my reseller account?
This article explains how to request the closure of your Openprovider reseller account and, if applicable, a refund of your remaining balance. 1. Make sure your account is empty Before we can process an account closure, your account must not contain any active...
How do I create a DKIM DNS record?
This article introduces the DomainKeys Identified Mail or DKIM record to you - a type of DNS record that allows for digitally signing of (parts of) an e-mail. It is a useful e-mail security tool to identify the sender of the e-mail and authenticate the content...
How do I create a DMARC DNS record?
This article introduces the Domain-based Message Authentication, Reporting & Conformance or DMARC record to you - a type of DNS record, related to e-mail security, that uses the results of SPF and DKIM checks to apply a certain policy. Furthermore, its reporti...
How do I create an SPF (Sender Policy Framework) DNS record?
This article introduces the Sender Policy Framework or SPF record to you - a type of DNS record that strictly defines which servers can send e-mail in your name. It is a useful e-mail security tool in preventing spam or phishing attacks and after reading this ...
How do I customize the Trademark Claims Notification e-mail?
Question How do I customize the Trademark Claims Notification e-mail? Answer In some cases Openprovider is obliged to send a Trademark Claims Notification (TCN). It is possible to personalize this e-mail and the page on which the customer acknowledges the regi...
How do I delete an email order?
Deleting an email order involves a few simple steps: 1. Add Domain Name Start by logging into your account and navigating to the email service section (RCP Home >> Email Accounts) Look for the option/button labeled "Add Domain" and click on it. Enter the domai...
How do I secure my e-mail delivery?
Every day, millions of e-mails are sent, of which many are abusive: spam, scam, phishing, ... How can you configure your e-mail in such a way, that the risk of e-mail abuse is minimized for your domain? Below we quickly introduce you to DNSSEC, DMARC, SPF and ...