# Making changes after the SSL has been issued (reissue)

## Question:

The SSL has been issued, but I want to make changes. Is that possible?

## Answer:

There can situations when you realize after the SSL has been issued (delivered), that a mistake was made. In some cases, you will have the option to make changes via a reissue.  
Examples of those scenarios are:

\- I forgot to add the [WWW domain](https://openprovider.help/books/ssl-certificates/page/is-www-automatically-included-in-my-ssl-order) in the order.

\- I forgot to store the [Private key](https://openprovider.help/books/ssl-certificates/page/where-to-find-the-private-key-of-my-ssl-certificate) during the order process.

\- I want to add or remove SAN domain(s) in my multidomain SSL. Please note that adding extra domains will be charged during the reissue request, removing domains will not result in a refund.

In some scenarios, a reissue can not resolve the problem. The only option is to cancel the SSL (See [SSL refund policy](https://openprovider.help/books/ssl-certificates/page/ssl-certificate-refund-policy)) and start the order again.  
Examples of those scenarios are:

\- I ordered the SSL for the wrong domain.

\- I used the wrong handle for the validation.

\- I ordered the wrong type of SSL (DV instead of OV for example).

\- I used the wrong CSR in my order.

It can happen that a certain handle / contact person is attached to your SSL orders, which can not validate the order anymore (for example - this person has left the company).   
Unfortunately, this can not be updated in existing issued SSL Certificates.

The only option to update a handle or contact person for SSL Certificates, is waiting until the order reaches it final expiration date, disable the auto renewal and start a new request with the new details.