# Plesk license fraud prevention

<span>Since the beginning of 2019 Plesk started to report to their partners about the licenses installed on more than one physical or virtual server at once. Such licenses violate </span>[<span>Plesk End User License Agreement (EULA)</span>](https://www.plesk.com/legal/#eula)<span> and therefore, they are automatically marked as “fraudulent”. Openprovider, being a Plesk Platinum partner, is obliged to follow Plesk's recommendations and has changed its internal processes and license use policy accordingly.</span>

## Fraudulent licenses termination

<span>Licenses that are used on more than 1 server (more than 1 IP address is detected with the same license applied) </span>**will be automatically terminated**<span>. This is done to prevent multiple billing of the license since Plesk is now charging for every IP address detected with the license. </span>

<span>If you receive such notification you should replace the licenses mentioned on every Plesk instance which uses the fraudulent license to minimize the impact on your end customer websites.</span>

## No license download option

**It is no longer possible to download the license key as an XML file**<span> from Openprovider control panel or via API. </span>

<span>This is done to enforce using activation code for license installation on the server. When a license is activated via an activation code it is automatically registered at Plesk Key Administrator and its usage is prevented on more than 1 server. It will not be possible anymore to activate Plesk instance without having a public IP on the server instance.</span>

<span>License activation code can be retrieved from Openprovider Control Panel license details page or via API. </span>