How to get Plesk support in Openprovider?

Question

How can one receive support for either a technical or a licensing issue with Plesk software?

Answer

If the license has been purchased via Openprovider account, contact Openprovider support department having the following info at hand:

• License number: PLSK.012345678 (example)
• License version: 18.0.73 (example)
• Server OS: AlmaLinux 10.0 (example)
• Short Description of the problem in English.
• Server Credentials

Submit a request via this form

NB: Our support team is available 24/7.

If you would like to have 24/7 support directly from Plesk you can activate a support subscription here.