Error "Reseller cannot add duplicate domain" explained Scenario :  In case you have a failed request, you can not simply start a new request for the same domain. Otherwise that would leave you with 2 similar domains with 2 different statuses - very confusing! You need to remove the first attempt first or reuse that attempt again. Both the situations are well explained in the picture below :  Solution :   There are 2 options what you can do is : 1. You can remove the previous attempt. This will allow you to make a new attempt for this domain. 2. You can re-use the previous attempt in case all the details are still the same and re-request your transfer directly. Both options can be found in the section Transfer > Queue for transfers or trades. Direct link: https://cp.openprovider.eu/web/action/index#/domain/queue/transfer/incoming