# Downloaded invoices are blank

## Symptom

When the invoice is downloaded and opened, it appears blank, has garbled text or does anything but showing the invoice.

## Cause

The invoices are in Adobe PDF format.  
Some browsers or settings do not support this correctly or block this for security reasons.

## Resolution

The best way to solve this, is to right-click on the invoice then save it.  
After that open file with a reader, like [Adobe Reader DC](https://get.adobe.com/ru/reader/otherversions/) or similar.